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Showing posts from June, 2020

The Store and the Customer

Most people know the theory that when change occurs in a steady and continuous process those involved have no idea that change is, in fact, taking place.  It happens in politics, in the culture of society and, even with the proverbial frog placed in a pan of cold water on the stove, with the frog so oblivious to the change in temperature, it just sits in the water to its death. This type of change has been going on in the retail trade for many years and when it first started, I, for one, did not sense what was going on, but now I realize that the whole idea of commerce between the supplier and the customer is to shift work from one to the other. As I now recall, it all started when I was about ten years old (long time ago) when our family would go to the grocery store with our list of needs and present the list to the the shopkeeper and he (women did not work in those jobs then) would hustle about the store and fetch things on the list.  Then in 1945, Mr. Eberhard decided to moderniz